Best Lighting Products (BLP) is committed to providing you with safe, quality products that meet your lighting needs. We are writing to alert you to stop sale of and quarantine the following BLP Model LEDFHB High Bay Fixtures:
- LEDFHB90
- LEDFHB135
- LEDFHB178
- LEDFHB180
- LEDFHB215
- LEDFHB265
- LEDFHB320
- LEDFHB425
Under a confluence of circumstances, including years of use, heat, vibration, UV, on/off product cycling and shipping impact, the plastic pin securing the LED boards to the LED heatsink can eventually degrade, allowing the LED board to come loose from the heatsink. If the fixture is equipped with a lens, the energized LED board can fall onto the lens and cause a fire hazard.
We have reported this issue to the CPSC and are working cooperatively with the Agency to implement an appropriate repair program to replace the plastic pins in affected products with metal pins.
To ensure appropriate notice regarding this important safety issue and related corrective action., we request that you promptly provide us with a list of all customers to whom the affected models were sold, along with contact information, relevant model numbers and UPC codes. Please submit the following form.
Follow-up Actions to expect:
- A follow-up letter will be sent to you as soon as we have an approved repair program in place
- Our Safety Recall Support Team will reach out to you to confirm and verify information within the next 7-14 days.
Thank you for choosing Best Lighting Products. we are fully dedicated to maintaining your trust in our products and services. We will continue to work tirelessly to meet and exceed your expectations. We look forward to resolving this matter promptly and effectively to your complete satisfaction.
